GDPR Policy

Last Updated: 01.01.2025

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal data. This GDPR Compliance Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following personal data:

• Personal Information: Name, email address, billing address, and payment details.
• Account Information: Username, password, and purchase history.
• Communication Data: Messages, inquiries, and customer support interactions.
• Technical Data: IP address, browser type, device information, and cookies for website analytics.

3. How We Use Your Data

We use your personal data for the following purposes:

 To process transactions: Deliver purchased products and send order confirmations.
 To improve user experience: Customize content and enhance website functionality.
 To provide customer support: Assist with inquiries and technical issues.
 To comply with legal obligations: Prevent fraud and meet regulatory requirements.
 To send marketing communications (optional): If you consent, we may send promotional emails about new products and offers.

4. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill your orders and provide requested services.
• Legitimate Interest: To improve our services and protect our platform from fraud.
• Legal Compliance: To meet legal and regulatory obligations.
• Consent: For marketing communications (you can withdraw consent at any time).

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. However, we may share it with trusted third parties:

• Payment Processors: To securely handle transactions (e.g., PayPal, Stripe).
• Hosting & Security Providers: To ensure website security and performance.
• Analytics Services: To track website usage and improve user experience (e.g., Google Analytics).
• Legal Authorities: If required by law or for fraud prevention.

All third parties comply with GDPR and have strict data protection measures in place.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. You may request data deletion at any time by contacting us.

7. Your GDPR Rights

As an EU user, you have the following rights under GDPR:

•  Right to Access: Request a copy of the personal data we hold about you.
•  Right to Rectification: Correct inaccurate or incomplete data.
•  Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
•  Right to Restriction: Limit how we process your data.
•  Right to Data Portability: Receive your data in a structured format.
•  Right to Object: Stop us from processing your data for marketing purposes.
•  Right to Withdraw Consent: Opt-out of marketing communications anytime.

To exercise these rights, contact us at [Insert Contact Email].

8. Cookies & Tracking Technologies

We use cookies to enhance user experience. By using our website, you consent to the use of cookies as outlined in our [Cookie Policy]. You can adjust cookie settings in your browser at any time.

9. Data Security Measures

We take data security seriously and implement:

• 🔒 SSL encryption for secure transactions.
• 🔒 Restricted access to personal data.
• 🔒 Regular security audits to prevent data breaches.

Despite these measures, no system is 100% secure. If you suspect a data breach, please contact us immediately.

10. Contact Information

For any GDPR-related inquiries or to exercise your rights, please contact:

📧 Contact@freeticon.com
🌐  Freeticon.com

If you believe we have violated GDPR, you have the right to file a complaint with your local data protection authority.